What works best for small business - PR or Marketing?

I haven't written in a while - I've been just a little busy lately, but I wanted to address the question posed tonight at the Indio-American Chamber of Commerce. I was invited to speak regarding marketing and PR for small businesses. What works: Marketing or PR? Which one can set small businesses apart from their competitors? The answers that resonated are that marketing is everything you do for you business, but PR is one very important marketing initiative that can generate BIG results while gaining credibility as an expert in your field.

I've spoken before about B.I.G. results. In essence, it means to: Build awareness and trust, Increase interest, and Generate sales. PR is a way to build trust and funnel buyers through the decision making process non-offensively. Specifically, we spoke about education marketing and educating consumers about your products and services rather than selling them. With public relations, we tend to think what we hear or see is believable or acceptable rather than a sales pitch or marketing ploy.

I think that marketing and sales professionals get a bad wrap for the most part because of all the high pressured sales people of the world. Quite frankly, car salesman and insurance salesman have given us all a bad name. None the less, we still need to sell our products and services, right?

How do we do this? The answer is PR. Build credibility with your consumers. Here are a few tips from tonight's excellent panel discussion on PR and Marketing for Small Businesses:

1. Spend time blogging or writing articles that demonstrate your expertise in your field.
2. Make sure you have some kind of online presence.
3. Use an integrated approach to marketing - if you do use traditional media for advertising, make sure that you use other guerrilla marketing tactics and online media to help support initiatives for the best results.
   
4. Make a lasting impression with your clients - don't forget the old hand shake and customer relations.
5. Make sure you under promise and over deliver.
6. Be unique and make sure that your marketing mix has a specific message to a specific target - the more targeted the better.
   
7. Use a platform that allows you to tell your story - you finally have it all together, you know your marketing, you know your client, you know your brand ... talk radio is just one way to utilize a platform that gives you more than just a 60 second commercial.

These concepts and so much more were discussed this evening. Everyone participated and we all gained a great deal of insight from the conversation. If you would like to know more about tonight's meeting, please email trisha@augmentgroup.com.

Trisha Ahlman is the CEO of Augment Marketing Group and has over 15 years experience in marketing for corporations and small businesses. She sits on several creative and strategic development boards nationwide. "Inspired by growth" from its inception, Augment's mission is to inspire growth in all businesses large or small when developing strong brands. We believe in inspiring, learning and growing.

Is Your Design Balanced?

The "Magic Box" by Trisha Ahlman

Here's the test. In advertising, there is a theory called the "magic box". It's the place where you want to draw the consumers attention. I like to use no more than three (3) focal points (in most cases) when designing a piece of collateral. Do not over do it! This is difficult because we are tempted to get our logo, the message, the promotion and all the other important facts in our ads.

In order to find the "magic box", you need to draw a box around the item you want your audience to notice first. For instance, if you're Coke it might be around the coke can. If you are selling diamonds, perhaps it's the hand with the diamond that is prominent. Then draw a horizontal line and a vertical line (I like to off-center the magic box). If there are other objects fighting for my attention, there are several techniques that work. All other objects outside of the "magic box":

1. Create smaller text and use a lighter color (i.e. gray so that it's not too prominent)
2. Keep it clean and take some of the other objects out all together
3. Using a graphic design program, make the "magic box" object more prominent
4. Make other objects smaller from a perspective point of view
5. Ask friends and colleagues if they think the ad is balanced for a quick field test
6. Off-center the focal points (I prefer asymmetrical design)
7. Blur out background images so the focal point is more prominent
   

Some graphic artist say that balance is achieved through symmetry... I say, achieving balance doesn't mean that you have a perfect, symmetrical ad or design - it just means you need to find the "magic box" and make sure that your focal point isn't fighting for real estate from background noise.

Always follow the rule K.I.S.S. (Keep it Simple Stupid). Sorry to be so brash, but I see too many great ads that over do it when it comes to layout. Can you find the magic box in the ad posted here?

Trisha Ahlman has been marketing for nearly 20 years. Out of high school, Trisha Ahlman was awarded a four year art scholarship in which she won from an impressionist painting she entered into a contest by the Houston Art Society. She has a team of designers and artists that work with her and is creatively directs nearly every project. She now teaches Visual Communication part-time at the Jesse H. Jones School of Business at Texas Southern University. Her company, Augment Marketing consults hundreds of businesses on marketing, branding, layout, and design. For more information, visit www.augmentgroup.com.